Privacy Policy

When you submit a booking request, we collect the information you provide through our booking form so we can service your vessel. This may include:

• Full name
• Email address
• Phone number
• Home address, city, province, and postal code
• Vessel year, make, model, and length
• Number of engines and generator information
• Marina, vessel location, and vessel address
• Service request details
• Your preferred method of communication

If you purchase merchandise through our online store, we collect the information needed to process and ship your order, such as your name, email address, shipping and billing address, and order details.

Payments and checkout are handled securely by Shopify, our e-commerce and payment provider. Your full payment card details are entered through Shopify's secure checkout and are not seen or stored by Seahorsepower Performance. Shopify processes this information as our service provider, and its own privacy practices apply to the checkout process.

We use your order information only to process payment, fulfill and ship your order, provide order support, and keep necessary sales records.

We only collect information that helps us understand your vessel and your service needs, prepare an accurate estimate, and reach you to confirm and complete the work. We do not collect more than we need to run our marine service business.

We use the information you provide to:

• Provide and perform the marine services you request
• Communicate with you about your booking, vessel, and service
• Schedule appointments and coordinate vessel access
• Prepare estimates, quotes, and invoices
• Keep accurate service records for your vessel
• Operate, manage, and improve our business

We do not sell, rent, or trade your personal information to anyone. Your information is used to serve you — not to be sold.

We may share limited information only with trusted service providers who help us operate our business — for example, email delivery, payment processing, or scheduling tools. These providers are only given the information necessary to perform their function, and we do not authorize them to use it for any other purpose. We may also disclose information where required by law.

We take reasonable measures to protect the information you share with us against loss, theft, and unauthorized access or disclosure. While no method of transmission or storage is completely secure, we work to safeguard your information and limit access to it.

Our website is designed to be privacy-friendly. We use a small amount of essential browser storage to keep features working — for example, remembering the items in your shopping cart. We also use privacy-focused, cookieless analytics to understand overall website traffic and performance. These analytics do not use tracking cookies, do not identify you personally, and do not follow you across other websites.

We do not use advertising, marketing, or cross-site retargeting trackers. Some content embedded from third parties — such as our Instagram feed, or the checkout process if you purchase merchandise — may set its own cookies governed by that provider's privacy policy.

You can manage or clear cookies and site data at any time through your web browser settings, and you can withdraw consent for any non-essential storage by disabling it in your browser. Because we do not use non-essential tracking cookies, no separate cookie consent banner is required to use this website.

If you have any questions about this Privacy Policy or about how your information is handled, please contact us at support@seahorseperformance.com.